Privacy Policy

Effective Date: 01.01.2025

1. Introduction
Welcome to Kintsugi Wellbeing. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and interact with our services.

2. Information We Collect
When you visit our website or make a purchase, we may collect:

  • Personal Information: Name, email address, phone number, and payment details (if applicable).

  • Website Usage Data: IP address, browser type, pages visited, and interactions on our site.

  • Communication Data: Any information you provide when contacting us.

3. How We Use Your Information
We use your data to:

  • Process orders and provide services.

  • Respond to inquiries and customer support requests.

  • Improve our website and user experience.

  • Send updates, promotions, or newsletters (if you have opted in).

4. How We Store and Protect Your Data
Your data is securely stored and protected from unauthorized access. We do not share, sell, or rent your personal information to third parties, except where required by law.

5. Third-Party Services
We use Squarespace to host our website, which may collect and process your data in accordance with their privacy policy. Payment processing and analytics services may also collect data as part of their functionality.

6. Your Rights
You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or deletion of your personal information.

  • Opt-out of marketing emails at any time.

7. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to disable cookies if you prefer.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact Us
If you have any questions about this policy or your personal data, please contact us at admin@kintsugiwellbeing.co.uk